The mother of our Muslim neighbor just died. We would like to visit. What are the appropriate manners?
Consoling a Muslim neighbour
Question: 2325
Praise be to Allah, and peace and blessings be upon the Messenger of Allah and his family.
If you want to offer consolation to a Muslim for the death of a relative, then you can encourage her with any nice words to be patient, and remind her that this is the state of all creation, we must all come to an end and die. If you would like an example of how Muslims offer consolation for the loss of a dear one or relative, then you can say: To Allaah belongs what He has taken and to Him belongs what He gives, and everything has an appointed time with Him, so have patience and seek reward (from Allaah).
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Source:
Sheikh Muhammed Salih Al-Munajjid